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Privacy & Terms

This page explains how North Edge Outdoor Ltd. handles information collected through this website, and the terms that apply to using it.

Effective date: This policy applies to northedgeoutdoor.ca and covers information collected through our website forms, including the Request a Quote form.

Privacy Policy

Information We Collect

When you submit a form on this website — such as the Request a Quote form — we collect the information you provide, which may include your name, company or organization name, phone number, email address, property address, property type, service preferences, project details, and any photos, videos, or documents you choose to upload (such as site plans or RFP/scope documents).

We do not knowingly collect payment information, government-issued identification, or other sensitive personal information through this website.

How We Use Your Information

We use the information you submit to:

Who We Share Information With

We do not sell or rent your personal information. Information may be shared in the following limited circumstances:

Data Retention

We retain quote requests and related correspondence for as long as reasonably necessary to respond to your request, deliver services, maintain business and tax records, and meet legal obligations. You may request that we delete information you have submitted, subject to any records we are required to retain by law.

Cookies & Website Analytics

This website may use basic cookies or analytics tools to understand how visitors use the site and to improve its performance. These tools do not collect sensitive personal information. You can control or disable cookies through your browser settings.

Data Security

We take reasonable steps to protect the information submitted through this website from unauthorized access, use, or disclosure. No method of transmission or storage over the internet is completely secure, and we cannot guarantee absolute security.

Your Rights

Under Canadian privacy law, you have the right to access the personal information we hold about you, request corrections, and withdraw consent for us to contact you (subject to any services already in progress). To make a request, contact us using the information below.

Email & Text Message Consent

If you submit your phone number or email address through a form on this website, you agree to receive communication from North Edge Outdoor Ltd. related to your quote request or service — including scheduling updates, service confirmations, and follow-up communication. This may include text messages where a form indicates that submitting your phone number opts you in to text communication.

Message and data rates may apply. You can opt out of text messages at any time by replying "STOP," and you can unsubscribe from email communication using the unsubscribe link included in our emails or by contacting us directly. Opting out of marketing communication does not affect service-related communication necessary to deliver work you have already requested or scheduled.

We comply with Canada's Anti-Spam Legislation (CASL) for any commercial electronic messages we send.

Children's Privacy

This website is intended for business and residential customers and is not directed at children. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or operational reasons. The updated version will be posted on this page.

Website Terms of Use

Acceptance of Terms

By using northedgeoutdoor.ca, you agree to these Terms of Use. If you do not agree with these terms, please do not use this website.

Use of This Website

This website is provided for the purpose of learning about North Edge Outdoor Ltd.'s services and submitting quote requests. You agree to use this website only for lawful purposes and not to submit false, misleading, or fraudulent information through any form on this site.

No Guarantee of Service

Submitting a quote request through this website does not guarantee that North Edge Outdoor Ltd. will be able to provide service to your property. Service is subject to availability, route fit, property review, and confirmation by North Edge Outdoor Ltd.

Pricing

Prices shown on this website (including any "starting at" prices) are estimates for standard conditions only and are subject to change based on property size, access, condition, frequency, materials, travel, and scope. Final pricing is confirmed in writing by North Edge Outdoor Ltd. before service begins.

Intellectual Property

The content on this website — including text, graphics, logos, and images — is the property of North Edge Outdoor Ltd. or its licensors and is protected by copyright and trademark law. You may not copy, reproduce, or reuse this content for commercial purposes without our written permission.

Third-Party Links

This website may contain links to third-party websites or services (such as a CRM or scheduling platform). We are not responsible for the content, privacy practices, or terms of those third-party sites.

Limitation of Liability

This website and its content are provided "as is" without warranties of any kind. To the extent permitted by law, North Edge Outdoor Ltd. is not liable for any damages arising from your use of this website, including reliance on information provided here, which is intended for general reference and does not replace a confirmed written quote.

Governing Law

These Terms of Use are governed by the laws of the Province of Alberta and the federal laws of Canada applicable within Alberta.

Contact Form Consent

By submitting a form on this website, you consent to North Edge Outdoor Ltd. collecting and using the information you provide as described in the Privacy Policy above, and to being contacted regarding your request.

Legal Business Information

North Edge Outdoor Ltd.
Edmonton, Alberta, Canada
Phone: 587-306-6020
Email: info@northedgeoutdoor.ca

This page provides a general privacy policy and terms of use for North Edge Outdoor Ltd. It is intended as a solid working draft and is not a substitute for legal advice — we recommend a final review by a lawyer familiar with Alberta and Canadian privacy law (PIPEDA and CASL) before relying on it for all circumstances.